Toro Kikaku Co., Ltd. Media Division Yukana (hereinafter referred to as "the Company")
has established a privacy policy regarding the handling of personal information obtained by the Company.
We promise to handle personal information appropriately in compliance with this privacy policy,the Act on the Protection of
Personal Information (hereinafter referred to as "the Personal Information Protection Act"), and related laws and regulations.
Personal Information
The Company may obtain personal information as defined in Article 2,
Paragraph 1 of the Personal Information Protection Act during its business activities.
Acquisition of Personal Information
When acquiring personal information, we will clearly state the purpose of use and will not obtain personal information through false or improper means.
We may obtain personal information in the following cases:
- Personal information such as name and email address voluntarily provided by customers through the inquiry form.
Purpose of Use of Personal Information
The purposes for which the Company uses personal information are as follows:
- To respond to opinions, requests, and inquiries.
- To conduct surveys, campaigns, and events related to the Company's games.
- To conduct advertisements for the Company or third parties who have entrusted advertisements to the Company.
- For marketing research and analysis of the usage status and implementation measures of the Company's games.
- For research and analysis to improve the quality and services of the Company's games.
- For research and analysis to plan new services and features of the Company.
- To investigate and respond to system failures, malfunctions, and accidents related to the Company's games and networks.
- For other purposes necessary for the smooth operation of the Company's games.
Provision to Third Parties
The Company will not provide personal information to third parties without the prior consent of the individual
(including cases where there are special provisions in the terms of use of the Company's services) except in the following cases:
- When disclosing to financial institutions, credit card companies, or other payment processing companies for payment processing.
- When outsourcing all or part of the Company's operations to third parties.
- When disclosing to third parties who have signed a confidentiality agreement.
- When disclosure is permitted by the Personal Information Protection Act or other laws and regulations.
- When a public institution such as a court, police, tax office, or bar association requests disclosure based on laws and regulations.
Disclosure, Correction, Deletion, etc.
If you wish to request disclosure, correction, addition, deletion, etc.
of personal information based on the Personal Information Protection Act or other laws and regulations, please contact us.
Safety Management Measures
The Company strives to keep personal information accurate and up-to-date,
and has established internal regulations to ensure the safe management of personal information.
We also provide necessary and appropriate supervision and education to employees and take reasonable and strict safety management measures both technically and organizationally.
Retention Period
The Company will set a retention period for personal information within the scope necessary to achieve the purpose of use,
and will delete personal information without delay after the retention period has expired or the purpose of use has been achieved.
However, this does not apply in the following cases:
- When retention is required by law.
- When there is consent from the individual.
- When the Company determines that there is a reasonable reason to retain personal information.
Response to Leakage Incidents
In the event of a personal information leakage, the Company will promptly investigate the facts and take appropriate measures such as notifying the individual.
Revision of Privacy Policy
The Company may revise the privacy policy without notice. The revised privacy policy will take effect when posted in the game.
Contact Information
For inquiries regarding personal information:
[email protected]